How do I transfer a call?

Activate by pressing the ‘LINK’ button. When you hear a dial tone, dial the number to which the call is to be transferred. Announce the caller in privacy, then press the release ‘RLS’ key

Back to Top

How do I use 3-way calling?

Activate by pressing the ‘LINK’ key. When you hear a dial tone, dial the number of the person you want to include in your call, then press ‘LINK’ to connect all callers. Press the release ‘RLS’ key to remove yourself from the call. 

Back to Top

How do I pick up a call ringing on another phone?

Activate by lifting handset. When you hear a dial tone, dial 13 and answer the call. NOTE: You must be in a pickup group for this feature to work, and will only be able to pick up calls within your own group.  If you need to have this feature activated, please call telephone services.

Back to Top

How do I pick up a call for someone not in my pickup group?

Activate by picking up the handset. When you hear a dial tone, dial 195 + the extension number you wish to pick up.

Back to Top

How do I use redial?

Lift the handset and hear the normal dial tone. Dial 189 and the last number called (on- or off-campus) will be dialed automatically. Off campus calls take a little longer so please be patient.

Back to Top

How do I use call forwarding?

Lift the handset, hear dial tone and dial  # (pound sign) 1.  Dial the extension number where you want your calls to go.  (2100, if you want them to go directly to voice mail without ringing at your desk.)   Hang up. NOTE: Since your phone is the only one that can remove this feature, please dial your own number to make sure you have forwarded correctly. 

To cancel, lift the handset, hear dial tone and dial 1.  Hang up.

Back to Top